When Mental Models Grow (C)old:A Cognitive Perspective on Home Heating Automation

Have you ever tried to speed up a revolving door by pushing the panel in front of you, only to trigger its security mechanism and make it stop? If so, it is a simple example of a situation in which your mental representation of a system (door) and its actual functioning did not align. In other words, you applied an incorrect mental model. Understanding mental models can be important in a variety of contexts, including smart homes, where they impact next-generation heating control