The aim of this study is to verify the applicability of the e-service quality measurement through E-S-QUAL model and its factor structure in the framework of travel sites. In addition, it examines if hedonic factors (enjoyment and design), which we adde
This study focuses on the factors of E-Tourism Service Quality that enhance the Customer relationshi...
Tourism is an information intensive industry and as a service industry, information is the most sign...
The study investigated the direct effect of e-service quality on tourists’ satisfaction in the touri...
Abstract: Information communication technologies (ICTs) have significantly revolutionized travel ind...
Abstract: Information communication technologies (ICTs) have significantly revolutionized travel ind...
The increasing role of travel websites in distributing tourism products highlights the need to study...
We attempted to clarify the dimensions of e-service quality and their role in producing perceived va...
Electronic service quality (e-SQ) is a new developing area of research, which has strategic importan...
The purpose of this paper is to examine the applicability of the electronic service quality measurem...
Online travel agencies face intense competition, and thus have a great need to evaluate the e-servic...
Professional Doctorate - Doctorate of Business Administration (DBA)E-service is the integration of t...
Due to the character of the original source materials and the nature of batch digitization, quality ...
All firms in the service sector are required to have better service quality in order to accomplish a...
The objectives of this paper are to identify the components of the E-tourism quality and to determin...
The emerging of the online travel agent (OTA) has massively increased in recent years. Looking from ...
This study focuses on the factors of E-Tourism Service Quality that enhance the Customer relationshi...
Tourism is an information intensive industry and as a service industry, information is the most sign...
The study investigated the direct effect of e-service quality on tourists’ satisfaction in the touri...
Abstract: Information communication technologies (ICTs) have significantly revolutionized travel ind...
Abstract: Information communication technologies (ICTs) have significantly revolutionized travel ind...
The increasing role of travel websites in distributing tourism products highlights the need to study...
We attempted to clarify the dimensions of e-service quality and their role in producing perceived va...
Electronic service quality (e-SQ) is a new developing area of research, which has strategic importan...
The purpose of this paper is to examine the applicability of the electronic service quality measurem...
Online travel agencies face intense competition, and thus have a great need to evaluate the e-servic...
Professional Doctorate - Doctorate of Business Administration (DBA)E-service is the integration of t...
Due to the character of the original source materials and the nature of batch digitization, quality ...
All firms in the service sector are required to have better service quality in order to accomplish a...
The objectives of this paper are to identify the components of the E-tourism quality and to determin...
The emerging of the online travel agent (OTA) has massively increased in recent years. Looking from ...
This study focuses on the factors of E-Tourism Service Quality that enhance the Customer relationshi...
Tourism is an information intensive industry and as a service industry, information is the most sign...
The study investigated the direct effect of e-service quality on tourists’ satisfaction in the touri...
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