International audienceAims: To understand the nature of transient obscuring outflows in active galactic nuclei, we use simultaneous multiwavelength observations with XMM-Newton, NuSTAR, the Hubble Space Telescope (HST), and the Max Planck Gesellschaft/European Southern Observatory (ESO) 2.2 m telescope triggered by soft X-ray absorption detected by Swift. Methods: We obtained ultraviolet spectra on 2016-12-12 and 2016-12-21 using the Cosmic Origins Spectrograph (COS) on HST simultaneously with X-ray spectra obtained with XMM-Newton and NuSTAR. We modeled the ultraviolet spectra to measure the strength and variability of the absorption, and used photoionization models to obtain its physical characteristics. Results: We find new components of...