Corporate Social Responsibility in the Zambian mining sector: an overview of three distinctive operational eras

Corporate Social Responsibility (CSR) within the extractive industry is a relevant and contentious issue globally. Issues pertaining to equality, human rights and sustainable development are pervasive throughout the economic, social and environmental arenas of the extractive industry. There is still not consensus on the definition of CSR regarding the measurement of performance or impact, or how to determine which of the various 'developmental' components of the concept - namely economic, social or environment - takes precedent over the other where there are competing interests. This article on CSR in the Zambian Copperbelt uses the experiences of mining communities as stakeholders who have gone through three types and eras of CSR practices within a generation. The Zambian Copperbelt has a history of operating under colonial rule, nationalisation and privatisation. The aim is to interrogate the CSR practices of the three identified eras in the history of the Zambian Copperbelt. The article is based on the findings from a mainly qualitative research approach. The research employed the survey procedure through focus groups, personal interviews and inputs from key informants. The findings are presented by a selection of narratives of CSR experiences from the Zambian Copperbelt mining communities. Consequently, an in depth discussion and analysis reflecting the effects of a CSR enabling environment in the three eras as experienced by community members follows. The paper concludes with a brief overview of the lessons learnt throughout the three eras