The purpose of this thesis is to examine how fire service agencies can best apply the principles of Business Intelligence (BI) toward constructing dashboards to improve agency performance. To accomplish this project, action research principles were applied to construct a first-generation model of such a dashboard. The model dashboard(s) constructed contains program measures and information that fire agency supervisors at different levels may use to improve subordinate performance and to support decision-making. It does appear possible for fire departments to apply modern BI principles toward improving fire department performance. Since the dashboard developed only represents the first generation of this process, it is recommended that furth...
At the present time, the Dearborn Fire Department uses a tag system of personnel accountability. Unf...
Performance dashboards are tools that can be used to improve the decision making in an organisation ...
High profile structure fires, like the Grenfell Tower tragedy, have demonstrated that the quality of...
Fire service agencies struggle to receive and use relevant, agency-specific intelligence, which hamp...
This research incorporates and enhances the use of geospatial intelligence, also known as a geograph...
Since 9/11, the fire service has experienced a shift and an expansion in the nature of threats and h...
The role of a firefighter has remained relatively static over the years, but the way a firefighter d...
This thesis examines how large organizations that routinely engage in high-risk activities-particula...
2 The purpose of this research project was to develop a program of evaluating the performance of all...
In this paper, I examine the usage and effectiveness of performance dashboards within United States ...
This thesis analyzes current fire department practices and explores how resource deployments can be ...
This thesis explores the fire service workplace through full-scale experiments. Evidence-based infor...
Includes supplementary materialModern American society lacks active citizen engagement in disaster p...
In 2017, the United States fire service documented 87 firefighter deaths and an estimated 58,835 fir...
In recent years, many fire departments across the nation have begun to adopt the use of predictive a...
At the present time, the Dearborn Fire Department uses a tag system of personnel accountability. Unf...
Performance dashboards are tools that can be used to improve the decision making in an organisation ...
High profile structure fires, like the Grenfell Tower tragedy, have demonstrated that the quality of...
Fire service agencies struggle to receive and use relevant, agency-specific intelligence, which hamp...
This research incorporates and enhances the use of geospatial intelligence, also known as a geograph...
Since 9/11, the fire service has experienced a shift and an expansion in the nature of threats and h...
The role of a firefighter has remained relatively static over the years, but the way a firefighter d...
This thesis examines how large organizations that routinely engage in high-risk activities-particula...
2 The purpose of this research project was to develop a program of evaluating the performance of all...
In this paper, I examine the usage and effectiveness of performance dashboards within United States ...
This thesis analyzes current fire department practices and explores how resource deployments can be ...
This thesis explores the fire service workplace through full-scale experiments. Evidence-based infor...
Includes supplementary materialModern American society lacks active citizen engagement in disaster p...
In 2017, the United States fire service documented 87 firefighter deaths and an estimated 58,835 fir...
In recent years, many fire departments across the nation have begun to adopt the use of predictive a...
At the present time, the Dearborn Fire Department uses a tag system of personnel accountability. Unf...
Performance dashboards are tools that can be used to improve the decision making in an organisation ...
High profile structure fires, like the Grenfell Tower tragedy, have demonstrated that the quality of...