Classroom training versus e-learning: An evaluation of the effective training delivery approach and the impact on employee performance in the Information Technology sector in India

Purpose The aim of the research is compare and identify the effective training method used in trainings and analyse the impact on employee performance in the Information Technology Sector in India. A quantitative research will be used for this research with an attempt to evaluate employee’s opinion on which training method has more impact on their performance. Design/ Methodology/ Approach The research used quantitative research method and the positivist paradigm for data analysis. A questionnaire developed for this study included the multiple choice questions which helped in gathering the demographic information of the participants. Additionally, there were 26 statements based on the Likert scale response which helped in gathering the opinion of the employees based on the two training methods. The snowball sampling technique was used to gather the data as the research demanded a larger greater participation. Findings The findings suggest that there is inclination towards the e-learning approach compared to classroom training. In addition, understanding concepts upon attending the training and the overall experience are the two parameters which have a high correlation in employees performance at the work. Practical Implications Employees are the backbone of the organisation. There are highly significant and are accountable for accomplishing most of the task. Their active participation and contribution in the organisational success or downfall cannot be underestimated. Consequently, maximising the job performance of these unique assets using effective training becomes imperative to the organisations. These trainings not only encourage them to take on the day-to-day challenges, but also nurture them to adapt to the competitive business world. In order to impart the knowledge and inculcate the relevant competencies to these employees to ameliorate their job performance, it is advisable that organisation use effective training methods ( Elnaga and Imran, 2013). Although extensive research has been conducted in the area of the Human Resource Management, the same cannot be said on employee training especially as it concerns developing countries