Added value through effective absence management policies and procedure.

Absenteeism represents a significant cost, both directly and indirectly to businesses today. This thesis highlights those costs and introduces recommended absent management strategies aimed at reducing those costs by controlling the levels of absenteeism within organisations. Asking if absence management policies are effective, the thesis places absenteeism within an organisational context where it was perceived to be a problem, and assesses the effectiveness of an absence policy introduced in January 2003 to establish if the policy brought added value. Data was obtained through qualitative and quantitative sources to present pre and post absence policy conditions within the company, which allowed for a longitudinal analysis