Success of electronic government information portal: Technological issues or managerial issues?

The Hong Kong Government promulgated the 1998 Digital 21 Information Technology (IT) Strategy in November 1998. The primary focus of this strategy was to build up capabilities and infrastructure to support a thriving information economy, and to create a strong foundation for business growth and governmental service expansion in the use of IT. Hypotheses are formulated to test research concepts from Information Systems related to technology adoption. We find that managerial issues, rather than technological problems, led to the low adoption rate. Implications of our findings from a practitioner's perspectives are discussed. © 2006 by The Haworth Press, Inc. All rights reserved