FAQ Finder Related With Mobile Phone Questions

This paper describes FAQ finder system tosearch the user required questions. FAQ FINDERis a natural language question-answering systemthat uses files of frequently-asked questions as itsknowledge base. FAQ FINDER retrieves existingones found in frequently-asked question files. FAQFINDER uses a combination of statistical andnatural language techniques to match user’squestions against known question answer pairsfrom FAQ files. In this paper, this system willimplement one of the main parts of InformationRetrieval system: FAQ finder. It is also thecombination of statistical search and semanticsearch. It uses Cosine similarity method tocalculate the similarity between user's questionand FAQ questions. Stemming: Porter Stemmerand Eric Brill's Tagger are also used to processthe preprocessing steps. WordNet is also used totake synonyms in order to perform as a semanticsearch. Finally the performance measure iscalculated. For performance measure calculation,system uses precision and recall methods