Applying Case-Based Reasoning Technology in Electronic Commerce Environment

Case-based reasoning technology opens a verypromising and enriching field for electroniccommerce application, medical diagnosis,knowledge management, process control and soon. Case-based reasoning (CBR) is an approachto problem solving and learning, by reusing thesolution to similar problem stored as cases in acase base. Existing electronic shops based onCase-based Reasoning technology allowcustomers to search for adequate products byonly specifying the attributes for the products.They do not further support customers after theretrieval step. In this system, Case-basedreasoning technology is applied for electroniccommerce application on the web. Thisapproach is not only to find the most similarproduct but also to offer adaptation phase afterretrieval step