THE EFFECT OF JOB STRESS ON JOB SATISFACTION OF CERTIFIED PUBLIC ACCOUNTANTS AT AUDIT FIRMS IN YANGON

This study explores the organizational stressors, personal factors, job stress, and job satisfaction of Certified Public Accountants (CPAs) at audit firms in Yangon. This study points out the effect of organizational stressors on job stress, the influence of personal factors on job stress, and the effect of job stress on job satisfaction. Questionnaire survey is used to collect data from 142 employees who are working in 30 audit firms. In this study, it is found that role conflict and time budget pressure has positive effect on job stress but leadership behavior has negative effect on job stress. Work-Life balance has negative effect on job stress and, however, Type A personality has positive effect on job stress. This study found that job stress has negative effect on job satisfaction. Therefore, this study recommends that management of audit firms should understand the nature of stressors in their workplace and should setup the informal communication channels and provide financial and non-financial benefits to reduce stress