ANALYSIS ON OPERATIONAL RISK MANAGEMENT OF YOMA BANK LIMITED

This study intend to analyze the compliance of the Principles for the Sound Management of Operational Risk of BCBS in Yoma Bank to have sound operational risk management framework. This study analyses with 72 emerging and noteworthy practices of 10 principles of the Sound Management of Operational Risk of BCBS. The primary data are collected by using structured questionnaire and twenty senior management level executives, such as C Level, Head of department and Deputy Head of department, were selected to answer Questionnaire during Nov and Dec 2019. This study found that, Yoma Bank need to improve in various aspect of operational risk management practices across all business and operation units to have sound Operational risk management. Especially in establishing sound operational risk management framework and robust processes to manage operational risk across business and operation units. Operational Risk Management training, including operational risk identification and assessment tools, and processes and policies, should be provided to all staff, officers, manager and above levels. Furthermore, to oversee all risks, to which a management level operational risk committee reports, operational risk committee should be formed with strong members who has vast knowledge in operational risk management. Yoma Bank is already establish Operation risk management department for building Enterprise Risk Management Framework and ERM policy. However, the whole policy procedure and practices might need to review after certain period of time based on the out coming and lesson leant during this period. Yoma Bank should perform further analysis on operation risk management frame work effectiveness with affect to financial performance of the bank