The Role of Knowledge Management Processes in Improving the Strategic Agility in Non- Governmental Organizations- Gaza Strip

This study aimed to identify the role of knowledge management processes in improving the strategic agility. To achieve the objectives of the study, a questionnaire was developed as the main tool for collecting the necessary data and the descriptive analytical approach was applied. The study population consisted of all employees from the non-governmental organizations that work in Gaza Strip (N=3167). The stratified random sampling technique was used where their number was 343 questionnaires, 400 questionnaires were distributed and 355 questionnaires were collected that were suitable for analysis purposes with response rate of 93.2%. The Statistical Package for Social Sciences (SPSS) was used for data analysis. The following results were reached: The percentages of the level of knowledge management practices in general, and the strategical agility were high; with the percentages of 69.99% and 70.95% respectively. Knowledge management processes have a statistical significant impact on the strategic agility and explained 84.0% of variance in the dependent variable. The study recommended a need for non-governmental organizations to adopt the concept of knowledge management as an approach to improve the overall performance, as well as to increase their capacity to adapt to the surrounding changes in order to increase strategic agility