Academic readiness of students for higher education: a case for academic support at Rhodes University

The worrying existence of incidences of student retention, poor pass rates and an increase in repetition rates is a cause for concern for institutions of higher learning in South Africa. The problem of student retention is not new in our institutions of higher learning. Support structures, strategies, and policies need to be developed for different academic and social challenges that students face daily. This study explores the need for academic support at Rhodes University; it also explores the internal and external problems that students face, the perceptions and experiences of students on academic support available to them. The study implemented a narrative research approach implanted within a qualitative research framework. Data was collected through a questionnaire, and narrative interviews. Tinto’s Student Integration Model was used to analyse the data in this study and was supplemented by Louw’s conceptual framework model and Swail’s Geometric Design of Student Persistence. These three models position the student experience as the foundation for academic support programmes and development. The study argues that as long as effective and adequate academic support is lacking, students will continue to experience difficulties in completing their studies. The findings from the study reveal that at present, Rhodes University provides support to students who are in extended studies. However, this support system disadvantages many students, notably those not in the extended studies programme. As a result, such students are not supported through strategies and structures that extended studies students receive. Furthermore, the data generates internal and external problems that student face daily, as a result, the findings showed that there is a need for academic support at Rhodes. The study recommends that Rhodes University must establish an academic unit that will provide academic support to all students registered in the university