SATISFACTION LEVEL OF OPAC USERS: A SURVEY OF SELECTED UGC RECOGNIZED COLLEGE LIBRARIES

In this paper an attempt has been made to study the use of online public access catalogue of two UGC recognized colleges of Darrang districts of Assam, i.e., Sipajhar College Library and Mangaldai College Library. This study applied standard survey method of questionnaires to collect required data from OPAC users of these two libraries. In this study, 70 questionnaires were distributed among the undergraduate students of Arts and Science stream of both the colleges, and 30 questionnaires were distributed to the faculty members of both the colleges. The data received from respondents were analyzed with different tables and diagrams. This study will help the LIS professionals to know about OPAC in depth. They will come across the user satisfaction, problem faced by users with OPAC through the results of this study