Working from home’s impact on Job Performance in the IT Sector

The purpose of this study is to examine which factors influence job performance for IT sector employees that are required to work from home indefinitely due to COVID-19. This study is based on a framework concerning themes such as working from home, performance, motivation, work-life balance, and psychological well-being. For the study, five IT sector employees that were required to work from home were interviewed to give the authors insight into the basis of the study. Previous studies mostly focused on IT sector employees working from home with the option of coming into the office; due to the sudden pandemic of COVID-19, there has not been much research regarding IT sector employees that are required to work from home indefinitely. Our most important findings show that employees are compensating their lack of in-person social interactions with spending time with family and using virtual apps to maintain their relationships with coworkers to provide a work-life balance. Working with coworkers has also given employees a sense of accountability that motivates them to do work. The virus, COVID-19 has impacted employees by mentally draining them which impacts their job performance. Ultimately, the idea of a job role perception and its impact on motivation and job performance is very subjective to the individual