A re-analysis of two national telephone surveys found that black-white differences in awareness that it is customary to tip a percentage of the bill declined as socio-economic status increased. However, black-white differences in awareness that is customary to tip 15 to 20 percent in restaurants was unrelated to socio-economic status. The practical as well as theoretical implications of these findings are discussed along with directions for future research.Lynn7_Black_White_Differences_in_Beliefs_about_the_U.S._Restaurant_Tipping_Norm.pdf: 454 downloads, before Aug. 1, 2020
This Article or Chapter is brought to you for free and open access by the School of Hotel Administra...
Customer reactions to service encounters have been studied with surprisingly little emphasis on how ...
This Article or Chapter is brought to you for free and open access by the School of Hotel Administra...
Two studies examining the role of SES as a moderator of Black-White differences in tipping found tha...
Research on race differences in tipping suggests that (a) Blacks leave smaller average restaurant ti...
On average, Blacks tip less than whites in the United States. As a result, many servers dislike wait...
Descriptive and Injunctive Tipping Norms In U.S. restaurants, racial and ethnic minorities often tip...
Tipping began as a means to gain prompt service. Today the practice serves as a primary source of in...
Anecdotal evidence suggests that many waiters and waitresses deliver poor service to ethnic minoriti...
This Article or Chapter is brought to you for free and open access by the School of Hotel Administra...
Of late, tipping has become a topic of great debate. This pilot study attempted to capture tipping ...
This paper offers a thoughtful discussion of social norms and alternative economic viewpoints and an...
Due to discrimination, waiters are less likely to provide good customer service to their black dinne...
This paper offers a thoughtful discussion of social norms and alternative economic viewpoints and an...
Despite popular claims that racism and discrimination are no longer salient issues in contemporary s...
This Article or Chapter is brought to you for free and open access by the School of Hotel Administra...
Customer reactions to service encounters have been studied with surprisingly little emphasis on how ...
This Article or Chapter is brought to you for free and open access by the School of Hotel Administra...
Two studies examining the role of SES as a moderator of Black-White differences in tipping found tha...
Research on race differences in tipping suggests that (a) Blacks leave smaller average restaurant ti...
On average, Blacks tip less than whites in the United States. As a result, many servers dislike wait...
Descriptive and Injunctive Tipping Norms In U.S. restaurants, racial and ethnic minorities often tip...
Tipping began as a means to gain prompt service. Today the practice serves as a primary source of in...
Anecdotal evidence suggests that many waiters and waitresses deliver poor service to ethnic minoriti...
This Article or Chapter is brought to you for free and open access by the School of Hotel Administra...
Of late, tipping has become a topic of great debate. This pilot study attempted to capture tipping ...
This paper offers a thoughtful discussion of social norms and alternative economic viewpoints and an...
Due to discrimination, waiters are less likely to provide good customer service to their black dinne...
This paper offers a thoughtful discussion of social norms and alternative economic viewpoints and an...
Despite popular claims that racism and discrimination are no longer salient issues in contemporary s...
This Article or Chapter is brought to you for free and open access by the School of Hotel Administra...
Customer reactions to service encounters have been studied with surprisingly little emphasis on how ...
This Article or Chapter is brought to you for free and open access by the School of Hotel Administra...