In many countries around the world, consumers leave voluntary payments of money (called “tips”) to service workers who have served them. Since tips are an expense that consumers are free to avoid, tipping is an anomalous behavior that many economists regard as “irrational” or “mysterious.” In this paper, I present a motivational framework that offers plausible explanations for: (1) why people tip, (2) how tipping norms came into existence and evolve over time, (3) why tipping varies across individuals and situations, (4) why tipping is more common for some occupations than others, and (5) why tipping varies across nations. Many hypotheses generated from this framework are supported by existing research, but many other implications of the fr...
Tipping is a multi-billion dollar phenomenon and a major source of income for millions of workers. T...
Tipping is a world-wide custom involving billions of dollars. The voluntary nature of tipping raises...
Tipping is a multi-billion-dollar phenomenon that challenges the traditional assumption of selfish e...
Tipping is a multi-billion-dollar phenomenon that traditional economic theory finds hard to explain....
Tipping is unique in that the customer provides a major portion of the employee\u27s wage. Because t...
Consumers in many countries often give voluntary payments of money (tips) to the workers who have se...
Tipping is a phenomenon that has been studied for many years, but is receiving increased attention i...
According to Segrave (1998), since the late 1800s, the study of tipping has provoked debate in a ran...
Tipping is a widespread custom in which service patrons voluntarily give money, above and beyond the...
Some economists may argue that the billions of dollars a year spent on tipping are difficult to unde...
Restaurant tipping is a rather interesting event. Why is it that gratuities are paid at the discreti...
Tipping is a widespread custom in which service patrons give voluntary payments of money to the work...
A central question about tipping is whether people tip strategically, to improve future service, or ...
[Excerpt] Tipping is an interesting economic behavior because it is an expense that consumers are fr...
The paper attempts to shed light on the key drivers of consumer tipping behavior and reports the fin...
Tipping is a multi-billion dollar phenomenon and a major source of income for millions of workers. T...
Tipping is a world-wide custom involving billions of dollars. The voluntary nature of tipping raises...
Tipping is a multi-billion-dollar phenomenon that challenges the traditional assumption of selfish e...
Tipping is a multi-billion-dollar phenomenon that traditional economic theory finds hard to explain....
Tipping is unique in that the customer provides a major portion of the employee\u27s wage. Because t...
Consumers in many countries often give voluntary payments of money (tips) to the workers who have se...
Tipping is a phenomenon that has been studied for many years, but is receiving increased attention i...
According to Segrave (1998), since the late 1800s, the study of tipping has provoked debate in a ran...
Tipping is a widespread custom in which service patrons voluntarily give money, above and beyond the...
Some economists may argue that the billions of dollars a year spent on tipping are difficult to unde...
Restaurant tipping is a rather interesting event. Why is it that gratuities are paid at the discreti...
Tipping is a widespread custom in which service patrons give voluntary payments of money to the work...
A central question about tipping is whether people tip strategically, to improve future service, or ...
[Excerpt] Tipping is an interesting economic behavior because it is an expense that consumers are fr...
The paper attempts to shed light on the key drivers of consumer tipping behavior and reports the fin...
Tipping is a multi-billion dollar phenomenon and a major source of income for millions of workers. T...
Tipping is a world-wide custom involving billions of dollars. The voluntary nature of tipping raises...
Tipping is a multi-billion-dollar phenomenon that challenges the traditional assumption of selfish e...