The NFC Design Study for Point of Service

[[abstract]]對許多民眾而言，手機已經成為跟錢包一樣重要的隨身物品，消費者漸漸開始使用NFC卡來支付，但是在使用上仍有許多的限制，因此本論文提出APP結合NFC支付，可以大幅降低建構設備的成本和增加消費者使用電子現金的意願。由於預計2016將會上市NFC SIM卡，所以各家電信商也在準備，有感於此，某公司推出點卡機來對應趨勢，雖然高雄市政府曾推出，一卡通結合記憶卡，但成效不張。本研究採用O2O的方式進行設計，這是線上對線下創新理念的開端。在系統的使用上，可以和客戶更有互動，及點餐時可以精簡人力，重要的是在客戶等候及客戶的回饋更有明顯的感覺，不管是店家用CRM系統去看現在點餐供餐的進度及店面營收…等，或客戶使用APP來產生互動，均是個創新功能，而且這也可以留住客戶的APP使用及店家更有目標性對客戶傳播訊息。本研究所研發的系統，能應用在餐廳管理，為使用者提供快速點餐，快速付款，為業者端提供完整的管理系統，可管理加盟業者，節省人力成本，並具即時通知使用者等優點，為點卡機系統提供一個可能的解決方案。在未來應用發展上可以將系統結合第三方支付，並結合金流控管及雲端儲值，在餐廳企業體上擴大其應用，例如：特價回饋、異業結盟等有關於加強企業的廣度使用，並可搭配於大眾運輸的應用，也可應用於個人的使用，如聯絡資料自動登錄、公司上下班刷卡…等NFC相關應用。[[abstract]]For many people the mobile has become a wallet with just as important items they carry with them Consumer gradually began to use NFC card to pay but in the use are still many restrictions The paper APP combination of NFC paid to significantly reduce the cost structure equipment and increase consumer use of electronic cash Due to the expected 2016 will be listed NFC SIM card so the telecommunications companies are also available standards motivated by this a company release point card machines which matches trends Although Kaohsiung City Government once release card of memory card but the result bad The study used O 2 O way design it is online to line innovative ideas and the beginning In the system use clients more interaction and meals for streamlining manpower it is important in the client waiting and customer feedback there was a marked feeling Whether shops CRM system used to see the present point meal feeding the progress and stores operating revenue APP or a customer use to interaction is an innovative features and this is to retain the APP customers use and store owners more targeted to the customers spread the message The Institute research and development system that can apply to restaurant management provide users with quick meals rapid disbursement for the industry provides a complete end the management system for managing franchise operators are to save manpower costs and notify users advantages is a point card machine system to provide a possible solutions In future applications development can be electronic payment systems and to integrate capital and high in the clouds stored-value in a restaurant on businesses expand their applications such as: Special Offers feedback different industry alliances for strengthening such as the breadth enterprises and can match in the public transport applications could also be used in personal use such as contact information automatically log on the company rush card NFC such as related application