The Empirical Study of Organizational Knowledge Creation---A Knowledge-Governance Perspective

[[abstract]]在知識經濟時代，知識的創造可說是企業最重要的知識管理課題之一。經由適當的知識創造機制的建立，企業可望提昇組織知識的質與量，進而維護與更新其持久的競爭優勢。基於上述之邏輯，本研究旨從知識統治觀點，視廠商為協調、控制組織成員分享、移轉知識之推手，因而在知識分散的組織系絡中，建構了不僅有利於成員交換知識的機制，同時亦有助於組織進行知識結合活動的平台。一旦組織知識的交換與結合的速度提高，即意謂著組織可以透過所蓄積的知識資產，再度投入於知識資源有效重新配置的活動，並從中發覺有利於組織生產的新機會。本研究建立了知識創造機制、組織知識創造、與知識創造績效之理論架構。在實證研究方面，本文以天下雜誌2000 大之製造業與服務業154 家廠商為對象，採問卷調查統計分析方法。實證結果發現知識創造機制的建立以及組織知識交換與結合能力有顯著的影響效果。此外，組織透過知識交換與結合所蓄積之知識有助於提昇其競爭優勢。本文最後並針對研究發現之理論意涵與其對實務管理之意涵，提出具參考性之建議。[[abstract]]The knowledge-based perspective views the firm is a knowledge entity. One of the most challenges for managers is how to connect the dispersed knowledge which within the firm. In the study, we draw attention on the knowledge governance perspective to arrange individual's knowledge. Through the knowledge governance mechanisms-The incentive mechanism, organizational identity, trust, informal community, and organization learning, the rate of knowledge exchange and combination actives do not only accumulate the knowledge repository of the firm, but also perceive new opportunity for the firm owning to the quality and quantity of organization knowledge could enhance the firm’s advantage. Based on the analysis of 154 Taiwanese manufacturing firms, our results provide empirical evidence that the firm constructs the knowledge governance mechanisms could be enhance both its knowledge base and build its sustainable advantage. Implications for theory and practice as well as future research are discussed.[[note]]NSC93-2416-H327-013-SS