The Selection Criteria of Logistics Outsourcing under Supply Chain Multi-Tier Structure

[[abstract]]企業透過物流外包的決策，不僅可以達到本身物流經營績效的提昇，進一步還可使整個供應鏈達到整合性物流之綜效，使整體產業之供應鏈具競爭優勢。 本研究在供應鏈的架構下，分析各主要層級成員對於專業物流公司選擇準則與重視程度的差異性。同時，透過要素分析將準則分類為成本面、時程面、品質面、管理面、技術面及實體面，利用相關性分析探討上述六構面與整合性物流之相關性程度。在定義整合性物流對於供應鏈所造成的影響後，藉此找出影響企業物流外包態度的因子，以作為未來供應鏈各主要層級物流外包決策的依據。 經供應鏈管理相關文獻的蒐集，彙整一般企業物流外包的選擇準則共二十一項，依此作為供應鏈評估的問項，且將整合性物流對供應鏈的影響，區隔成五個構面，分別是經濟規模、風險、成員關係、作業型態及物流經營績效，藉此分析電子、食品兩產業所組成之供應鏈，在選擇專業物流公司的準則上與整合性物流影響程度的差異性。資料來源係透過問卷，以及業者、專家之建議而得。 研究發現電子產業之供應鏈，層級間在準則上有七項顯著差異；食品產業則有三項。兩產業整體在選擇準則有六項達到顯著差異，重視程度食品業重於電子業。食品業認為透過物流能力達到整個企業績效的提昇較電子業來得明顯，而目前兩產業的物流作業情況也都傾向於外包，而整合性物流對於供應鏈所產生的影響與選擇專業物流公司之準則構面也具有顯著之相關性。[[abstract]]Through logistics outsourcing enterprises can not only increase their logistics performances but also may promote the competitiveness of their own supply chain The main objective of the research is to investigate the differences among supply chain members at different tires when choosing a common third-party logistics service provider with respect to selection criteira and its importance The viewpoint about integrated logistics on enterprise’s performance was also examined The relationship between this impact viewpoint and selection behavior as well as logistics outsourcing tendency was considered From literature survey twenty-one selection criteria were used They were further categorized into six dimensions: cost time quality management technology and physical equipment The influences of integrated logistics on corporate’s performance were classified as economic-scope risk membership operation-activity and performance areas Logistics outsourcing strategies include totally-outsoucing partially-outsourcing and no-outsourcing Data used in the research was collected from questionnaire and expert’s opinions Two industries electronics and food were investigated According to the research members at different tiers behave differently in seven criteria in electoronic industry whereas members behave differently only at three ones in food industry There was also differences between two industries in the selection decision As for the relationship between impact viewpoint and selection criteria the result shows that it is statistically significant The relationship between impact viewpoint and outsourcing tendency was also found significan