An Integtrated Framework for the Planning and Design of

[[abstract]]進入1990年代以來，國際貿易興起、國際企業盛行及專業分工的觀念，產生了許多跨區域活動，許多國際化的作業都牽涉到物品的跨國移動，國際物流需求也因應而生，促使企業必須擁有一個高效率的國際物流服務網路支援系統，以提升其競爭力；而亞太地區將成為未來世界主要成長動力來源，故歐美企業將有極大需要在亞太地區成立區域營運中心，以提供良好的後勤支援網路系統，滿足顧客需求；因此我國政府也積極籌劃在港口、機場附近設立物流園區，結合航空快遞及貨運轉運功能，吸引跨國性企業來台設立區域性營運中心，以服務亞太地區，甚至於全球；同時，政府也制訂「國家物流發展政策」，期望能透過物流現代化與國際化的推動，厚植國家競爭力，若能於物流園區內設置專業型國際物流中心，提供整合性物流服務，提高顧客滿意度，將有助台灣加速實現亞太營運中心，甚至於全球運籌中心目標。 在企業決定進入物流產業後，便要面臨物流設施規劃與作業流程規劃等決策；過去與物流相關的文獻，著重於探討物流之重要性、物流外包、區位選擇、物流中心作業規劃，及單一作業績效提昇等方面，鮮少提及有關於國際物流中心的作業及設施規劃方面，故本研究之目的在於探討建置一專業型國際物流中心時，其設施規劃方面所應考慮之項目及其規劃步驟，藉由此物流中心的設置期能有效支援企業國際物流作業及提升企業競爭力。 本研究主要貢獻在於提供一設計物流中心的架構與方法，透過設施定位、資料收集與分析、設計方案產生、方案評估及選擇和執行與管理等系統化五階段設施規劃架構，構建一專業型國際物流中心，期能透過此系統化架構設置之物流中心，協助設計者能以更短的時間和人力等成本，完成物流中心之設計工作，為未來規劃設計提供具體參考價值。[[abstract]]To accommodate the increasing globalization and competitive pressure from Asia-Pacific countries the Taiwan government has established a series of pilot projects to transform Taiwan into a management center with global logistics capabilities since 1995 One of the main purposes of the projects is to attract the global companies to set up their regional marketing and logistics centers in Taiwan and serve the customers in Asia One of the main projects is to start a logistics park in Kaohsiung area containing international distribution centers to serve the global companies Since the period of 1980s many distribution centers were established in Taiwan to satisfy the emerging needs from diversifying industries However most of them were transformed from the traditional warehousing facilities with little systematic methodology available for the design process In addition most of the distribution centers were designed for domestic production process only rather than to handle the international goods and global operation process This research is to propose a systematic methodology for international distribution center design The methodology includes five stages The first stage is to identify and define the objectives and roles goods handled and operations involved and potential customers for the international distribution center The second stage is for data collection and information analysis Three groups of information will be managed: (1) government regulations and legal issues (2) customer demand information (3) operation modules The operation process and functional capacities will be decided by utilizing the collected information The third stage is generate design proposals through four steps: (1) activity relationship analysis (2) space needs determination (3) material handling system design (4) support facilities design The fourth stage is to do evaluation with respect to each proposal and select one with maximum preference The fifth stage is execute the design proposal and maintain its performance level in order to avoid outside disturbance The results obtained in this research would provide a systematic design methodology with sufficient detailed information for the international distribution center design which is first developed and could be useful for designers and managers in industry practic