A Study on Alignment of Organizational Innovation Knowledge Management and IT Strategy Impacting on Organizational Performance

[[abstract]]知識經濟時代最重要的就是創新與知識管理，有效率的知識管理活動必須藉由資訊科技的應用才能使得知識管理成功，進而增進組織之績效，提昇組織績效是企業永續經營的重要議題。雖然組織績效課題備受各方關注與重視，從學術或實務上利用整合觀點與配適觀點來研究組織管理的相關性文獻仍缺不足，因此，本研究乃將組織創新、知識管理及資訊科技策略之間，以配適觀點來觀察三者於配適後是否能夠正向影響組織績效。 本研究則提出組織創新、知識管理及資訊科技策略對組織績效之研究模式，並採用配適類型之共變觀點(Covariation)，來評估三者之間配適後，得到實證結果會正向影響組織績效，且比直接影響模式之適配度佳。 本研究利用調查研究法驗證所提出的模式及假說，而樣本資料來自於2010年104人力銀行網站(http://www.104.com.tw)所載的營利企業( 排除非營利組織 )，包含300大製造業、200大服務業及100大金融業。而在統計分析方面，主要使用SPSS 12.0以及VisualPLS 1.04版此二套分析工具。 研究結果指出，管理者追求組織績效的提昇，不能單靠組織管理上之各別變數的改善或使用就能對組織績效產生影響，而是要以整體配適方式來提高組織績效。[[abstract]]Knowledge economy is the most important innovation and knowledge management, and efficient knowledge management activities must be through the application of information technology makes knowledge management success, thus to improve performance of organizations, improve organizational performance is the important topic of sustainable business. Although, the topic of organizational performance which was concerned and gotten attention from all circles, but from academy or the practice relevant documents using integration view and alignment conception to organizational management research are insufficient. Based on this point, our research using alignment view to observe if alignment on organizational Innovation, knowledge management and IT strategy can positively affect organizational performance. The study provides a research model and uses covariation view of alignment model with the three parts to evaluate that empirical result positively affect organizational performance and fit index of research model better than baseline model. The study used survey research methodology to validate the model and hypothesis. The sample data for 2010 from the 104 Job Bank Web site (http://www.104.com.tw) contained in the profit companies (excluding non-profit organizations), including 300 manufacturers industry, 200 services industry and 100 finance industry. Statistical analyses were performed with the aid of SPSS 12.0 and VisualPLS 1.04. The results of our study pointed out that managers seeking more the organizational performance, are not dependent on improving or using individual factor, but used holistic alignment model of organizational Innovation, knowledge management and IT strategy