Interkulturelle Probleme beim geschäftlichen Dolmetschen Deutsch / Chinesisch

[[abstract]]根據我國國際貿易局近年統計，德國是歐洲國家中與台灣經貿往來最頻繁的國家。在這樣的背景下，口譯員勢必成為雙方進行談判或協商時溝通的橋樑；但是一個優秀的口譯者卻不是隨處可得的，若非經過長期且專業的訓練，是無法解決談判中出現的困難與變數的。所以本文將探討的重心即是：在德中商務談判的背景下，具備怎樣的條件與技能才稱得上“專業、稱職”的口譯員？ 首先必須瞭解的是，商務口譯較一般學術性談會內容（如科學、財經、政治等議題）的口譯更為複雜，商務口譯員必須注意的已不再只是單純的「直譯」與「意譯」，而是必須同時關注：如何譯，才能確切傳達協商者的意圖。所以，商務口譯員應具備何種技能？這並非狹義地指口譯的能力，還包括口譯員應具備跨文化溝通的能力、對協商流程及策略的瞭解。 本文探討商務口譯與跨文化溝通的關係，從跨文化的角度分析德國人與台灣人的特性，這兩種截然不同的族群在溝通時必然面臨行為上與觀念上的歧見，口譯員也應具備跨文化溝通的能力處理這種文化差易產生的問題及窘境，而這些問題產生的原因，不僅是語言的差異，更棘手的是因文化差異衍生出非語言、並行語言與額外語言的問題，口譯員扮演的即是“文化中介者”的角色，不只負責不同語言的轉換，更重要的是傳遞文化，如何將雙方的想法正確地理解並傳達才是商務口譯員應注意的重點。[[abstract]]According to the statistics from Bureau of Foreign Trade Germany is one of Taiwan’s most important business partners in Europe Therefore interpreters are bound to play a bridge role in the process of business negotiations But the problem is a good Chinese-German interpreter is not easy to come by; so this text is concerned with the question of how to be a professional and competent business interpreter First of all business interpretation is obviously different from academic or political interpretation The business interpreter focuses not only on the distinction between “literal interpretation” and “free interpretation” but also pays attention to another important point: How to convey the underlying intentions and purposes of the negotiating parties What does this imply for the skills required of a business interpreter possess? He needs not only to be able to deliver an accurate interpretation of the spoken word but must also be sensitive to the intercultural processes involved and be aware of the fundamental processes and strategies of business negotiation This thesis emphasizes the relation between business interpretation and intercultural communication Intercultural differences between Germans and Taiwanese are analyzed with regard to business interpretation in order to reveal sources of avoidable misunderstandings or unpleasantness in the communication Further on this thesis focuses on the necessary condition for an interpreter in order to overcome these problems of intercultural communication and predicaments from cultural differences The influential factors include not only verbal but also nonverbal paraverbal and extraverbal variances The role of the interpreter is redefined as a “cultural mediator” who in addition to language interpretation must also possess the ability to assess culturally sensitive statements and convey the underlying intention according to the cultural habits of the target languag