The research of project management certification and management capacity

[[abstract]]面對日益複雜的經營環境，企業組織冀望透過專案管理來整合可用資源，期望藉此克服專案的三重限制，即範圍、時間、成本來達成特定的目標。一般認為管理者獲得PMP證照後，多能彰顯其在執行專案管理的專業性及技術性。本研究主要目的在瞭解專案管理證照之獲得與專案管理能力間的關係，包括：獲得認證後，PMP在九大知識領域能力提升的情況；在不同專案特徵下，PMP之執行績效與專案特徵的關係；專案管理在九大知識領域之專案管理能力與專案管理五大流程組的關係。 根據本研究分析之驗證結果，歸納出下列結論與建議，第一、PMP獲得認證後，在專案管理九大知識領域的能力是有顯著提升，顯示PMP獲證與提升專案管理能力間存有正向關係。惟PMP除提升一般性的管理技能外，當可透過「角色扮演及模擬演練」的訓練方式，來提升人際關係技能與概念性技能，更有其必要性。第二、專案特徵的差異與專案執行績效有關。專案執行的績效受到專案的規模大小、任務的例行性、以及技術能力的影響；規模愈小、重複性越高、目標越明確將使得專案績效較佳，反之則使得專案績效較差。第三、PMP在九大知識領域的的專案管理能力與五大流程之專業程度有關。當專案管理人員的專業多偏向在啟動階段時，其範圍管理、時間管理、品質管理等能力相對較好；偏向在規劃階段時，則九大知識領域的能力均獲得較全面性的提升；偏向在執行階段時，在整合管理、品質管理、人資管理、溝通管理、採購管理能力上有明顯的提升；當專業程度在監控階段時，時間管理與品質管理能力會有較佳的表現；當專業偏向在結案階段時，其在範圍管理、人資管理及採購管理能力相對比較好。[[abstract]]In the face of the complicated management environment day by day enterprise's organization hopes to combine the usable resources and expects to overcome three limitations of project scope time and cost to reach the particular goal by project management Generally speaking when management gets PMP certificate it can show the management’s specialty and technique on project management The purpose of this research is to understand the relations between project management certificate obtaining and project management ability including the situation about PMPs improve their ability in nine project management knowledge areas after certified; under different project characteristic the relation between the PMPs’ execution performance and project characteristic; the relation between project management in nine knowledge areas and project management in five major process groups According to the verification result of this research analysis we sum up the following conclusions and suggestions: First PMPs have significantly improved their ability in nine major knowledge areas after obtaining certificate That means there is positive relation between PMP certified and project management ability improving PMP can improve the general management skill Besides it can enhance the interpersonal relationships skill and conceptualized skill through “role playing and simulation exercise” training It is necessary even more Second the difference of project characteristic relates to project execution performance The performance of project execution is influenced by the project scope task arrangement and technical ability The scope is smaller repetitiveness is higher the goal is clearer the project performance is better Contrarily it will make the project performance worse Third PMPs’ project management ability in the nine major knowledge areas is related to the professional intensity of five major process groups The project professional’s specialty leans toward the phase of initiating ability such as scope management time management quality management are relatively better; leans toward the phase of planning the ability in nine major knowledge areas gets more comprehensive improvement; leans toward the phase of executing ability in integration management quality management human resource management communications management procurement management is obvious rising When the professional intensity is toward the phase of monitoring and controlling there is better performance with the ability of time management and quality management When the professional is leant toward the phase of closing it has better ability in scope management human resource management and procurement managemen