The Effects of Emotional and Social Intelligence On Social Capital and Team Innovation

[[abstract]]企業要不斷創新求得生存，以因應快速變遷的經營環境。因此，企業需透過要與其他人進行內外的合作，讓企業擁有更多社會資本，並藉由多元的社會資本進行創新。而企業是否能透過群體建立起社會資本，本研究擬以群體是否具備情緒智能與社會智能，為企業提升社會資本並運用於創新。然而，現今多數企業皆以團隊方式進行創新，本研究亦以團隊角度，去探討團隊成員之情緒和社會智能是否對社會資本產生影響，並進行其對團隊創新績效之實證研究。 在實證研究方面，本研究以問巻調查方式，並選擇一家以團隊創新為主的公司，蒐集72個創新團隊之有效樣本，以迴歸方式進行驗證本研究假說。研究結果顯示：(1)團隊成員的情緒運用有助於提升其團隊的社會資本。(2)團隊成員的社交能力有助於提升其團隊的社會資本。(3)團隊中的社會資本有助於提升團隊創新績效中的專案完成時間、新產品和服務的創新及問題解決能力。(4)團隊中的社會資本對於團隊問題解決速度則未顯著。其未達顯著的原因，本研究判斷其可能受到社會資本根植性的特性影響，導致專案成員無法及時解決問題。[[abstract]]Corporation has to keep innovating continuously due to facing changeable environment Therefore in order to survive in unpredictable business conditions corporation needs a great diversity of resources to sustain its competitive advantages In other words members in corporation have to coordinate with others to gather resources for innovation Corporation has to notice the changes in business environment and finds its own social capital in order to innovating It might depend on members in corporation who can sense social information and socialize with others or manage and utilize one’s emotion This ability is so-called the emotional and social intelligence Meanwhile most corporation innovates through team work therefore the study would base on team innovation After collecting and analyzing 72 teams’ valid questionnaires based on one innovative corporation through regression analyses the study showed that: (1) There is significant effect between team member’s emotional utilization and social capital (2) There is significant effect between team member’s social skill and social capital (3) Social capital contributes to team development speed product and service performance and problem-solving quality (4) There is no significant effect on team-solving-problem speed According to the feature of social capital located feature it may cause team members not solve problem immediatel