Digital Information Literacy: A Case Study in Oslo Public Library

This paper examines the digital information literacy (DIL) of public library professionals in Norway and explores the ways to improve their skills as well as identify barriers to improvement. The case study method was used and semi-structured face-to-face interviews were conducted with twenty public library professionals. The knowledge sharing approach was visible among the staff, but the slow adaptation of technology, and organizational, personal, and technological barriers were hindering the DIL development. Online training modules, mapping the staff competencies, assessment of the staff needs, advanced and customized training programs, long-term strategies, and decentralized initiatives were suggested for the improvement of DIL