Heuristics in the untamed information world

The aim of the article is to present and emphasize the role of heuristics with respect to diversified and untamed information environment. It has been assumed that intuitively used information heuristics are helpful to the contemporary users of e-information when it comes to the extraction of information that is essential, most credible and sufficient for the fulfillment of the assigned tasks. The interesting research question to answer is how heuristics help users to make fast assessment of information quality and credibility and how the Internet social mechanisms are used to support this process. In order to verify it the author focuses on the recent research which shows how the web users make use of information and deal with the problems they encounter, what are their aims and the heuristics they use. The analyzed material will be used to indicate new trends to follow in the area of information science