Developing appropriate workforce skills for Australia's emerging digital economy: working paper

This research explores the current digital skills demand-and-supply situation in Australia for the general workforce (rather than for ICT specialists). The research approach includes a review of international frameworks of digital skills and case studies in the transport, postal and warehousing, and public administration and safety industries. These industries were selected because a key threat to their productivity, and therefore their contribution to the national economy, is a workforce with inadequate digital skills. A survey of human resources, skills and training decision-makers across Australian industry more generally was also undertaken, with specific attention given to the skills impact of digitalisation