Resilience, self-efficacy and burnout of employees in a chemical organisation

Thesis (M.Com. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2008.The objectives of this study were to investigate the relationship between positive psychological capacities (state ego-resilience and state self-efficacy) and burnout levels of employees (N = 164) in a chemical organisation and to determine whether state ego-resilience and state self-efficacy can be used to predict burnout levels of employees in a chemical organisation. A cross-sectional survey design was used. The Ego-Resiliency Scale (ER89), the State Self Efficacy Scale (SSES) and the Oldenburg Burnout Inventory (OLBI) were administered to measure the constructs. The research method for this article consists of a brief literature review and an empirical study. Confirmatory factor analyses, Cronbach's alpha coefficients and the inter-item correlation coefficients were used to assess the reliability and validity of the measuring instruments. Descriptive statistics were used to describe data, and Pearson's product moment correlation coefficients, and regression analyses were used to examine the relationships between the constructs employed in this research. Results obtained confirmed the internal consistency and one-dimensional factor structures of the state ego-resilience and state self-efficacy measuring instruments. Although the two - dimensional factor structure of the OLBI was confirmed, the two subscales were not consistent with the expected factor structure. Consequently, only the total burnout scale (which presented with adequate internal consistency) was used. A significant statistical and practical correlation was found between state ego-resilience and burnout. State self-efficacy and burnout demonstrated a significant statistical and practical correlation. Regression analyses indicated that both state ego-resilience and state self-efficacy hold predictive value with regard to burnout. Conclusions were made, limitations of the current research were discussed and recommendations for future research were put forward.Master