Modeling the Dichotomies of Organizational Change : a State-based Capability Typology

Modern digital businesses are facing a constant challenge in adapting to dynamic environments. Therefore, change has become a significant element of business analysis. Capability thinking, when applied to business management, is associated to design and analysis of supporting information systems and is inextricably linked to strategy and change. This results in the need to monitor and analyze how and when the organization’s capabilities need to change. Capability and change dimensions have been explored in the literature in order to identify dimensions relevant to organizational change. The identified capability dimensions are purpose, potentiality and ownership while the relevant change dimensions are control, scope, stride, frequency, desire and tempo. The two sets of dimensions have been combined forming a typology and visualized in a StateMachine diagram. The contribution of this task lies in the conceptualization of the dimensions, including the negative aspect of capabilities, which can provide a starting point for an Enterprise Modeling method optimized for identifying the need for capability change and guiding the transition