Policies, procedures and practices contributing to tensions between labour and management

The Constitution of the Republic of South Africa guarantees the right of education to all citizens of the country. The Eastern Cape Department of Education went a step further by adopting a vision to ensure quality public education that will result in the positive transformation of all schools. Education is therefore a very important part of the life of any society and needs to be protected at all costs. It is therefore important that all obstacles in the way of providing quality public education be removed. It is no secret that the Eastern Cape Department of Education has had a number of battles with some of its social partners. These battles have negatively impacted on the education system. This Department also received the largest slice of the taxpayers’ money. It is time to take serious steps to halt the waste of time and resources. It is against this background that this study wanted to consider policies, procedures and practices that generated tension between the management and labour in the Eastern Cape Department of Education. It is my belief that if tension between the different social partners can be reduced, we would have gone a long way in achieving the vision of the Department of Education. The research methodology that was followed for this study comprised the following: • Literature was reviewed that dealt with labour relations and human resources. • A questionnaire was designed to collect information from the different participants. • The information in the questionnaire was incorporated into the main study where findings were identified and recommendations were formulated