Using a mobile pill reminder to support medication compliance in South Africa

This project investigated how to develop a mobile intervention to support medication compliance for patients with chronic and acute diseases. Chronic diseases cannot be cured but can be controlled, usually by taking medication every-day. Therefore, it is very crucial for a patient with a chronic disease to take their medication on time to prevent complications or negative impact on their health. Due to the widespread use of mobile phones, having an automated mobile mechanism to remind patients to take medication is regarded as an effective way of supporting medication compliance. The focus of the research was on investigating how mobile health applications can be used to support patients with chronic and acute diseases in South Africa. Literature identified that medication compliance is low and that a need exists for an intervention to increase compliance. The main goal of this research was to produce a mobile health application to assist medication compliance and support patients with chronic and acute diseases in South Africa and investigate its perceived usefulness. The project made use of two field studies to substantiate its results. The first field study involved patients with chronic diseases and the second one involved patients with acute diseases. The feedback from the first field study and from a literature review was used to redesign the mobile application. The project also investigated the attitude of patients taking medication over a short period of time as well as how such patients compared with those taking chronic medication. The project identified the benefits and disadvantages of using an m-health application to support medication compliance based on the participants’ feedback and behaviour observed in using the application