The role of donors in promoting professionalism in non-profit organisations

The debate of Non-Profit Organisations (NPO) transformation has by far occupied the welfare sector with the urge to evolve and employ business-like attributes in their operations. Professionalism is pointed out as an attribute NPO should move towards to improve their services and be accountable to donors (Reinhardt, 2009). This report investigated the role of National Lotteries Board (NLB) as a donor in promoting professionalism in NPOs. Case-studies were conducted on two selected NPOs who received grants from the NLB through the National Lotteries Distribution Trust Fund. Data was collected using interviews, documentation and observation. The analysis of the data showed that donors use funding and reporting requirements to drive professionalism within the NPO sector. The recommendations in the report are for both NPOs and donors indicating the need for collaboration between the two parties in ensuring that professionalism benefits them collectively