Strategic human resources management, organizational change, organizational resilience and improvement of organization performance on the hospitality industry

A research that relates to strategic human resources management has not been conducted extensively, particularly when it is related to the organizational change and organizational resilience on the hospitality industry. Objective of this research is to analyze the influence of strategic human resources management, organizational change, and organizational resilience on the organization performance. The research was conducted o the hospitality industry, which included 234 hotel managers as respondents. Based on SEM analysis, result of the research showed significant influence of the strategic human resources management on the organization performance. The most significant influence was seen through organizational resilience, but less significant through organizational change, particularly in mediating the influence of strategic human resources management on the organization performance. The most significant influence was on the relationship between strategic human resources management and organizational resilience through organizational change toward organization performance. While, the strategic human resources management has insignificant influence on the organizational change