Overtourism. Impacts and policies. The case of Venice

[eng] This study deals with the complex phenomenon of overtourismin Venice. The aim of this work is to discuss the influences of overtourism on its environment and its inhabitants and to identify management approaches or policies that al-ready exist or could be introduced in the future to limit and contain the impacts. Using an online survey, interviewing mainly local Venice residents, including students, tourist guides and workers, and people who frequently spend time in Venice, indicators of overtourism will be identified and discussed. The study concludes that the city's existing approaches are not sufficient to avoid far-reaching consequences of overtourism today and in the future. Due to the complex causes and effects of overtourism, including positive and negative ones, new regulations must be found in Venice, as well as in other European cities affected by overtourism. The prevention of overtourism requires a tailor-made policy, involving cooperation between destination stakeholders and policy makers, with a common goal in mind