Problems of the public administration with special emphasis on records management

Jedno od ključnih poslova u sustavu javne uprave uredsko je poslovanje. Republika Hrvatska tijekom svog razvitka nailazila je na brojne probleme unutar sustava, koji su sezali u povijest dok je Hrvatska bila dijelom Socijalističke Federativne Republike Jugoslavije. Kroz ovaj rad, kronološki ću pristupiti i obuhvatiti pojmove koji su bitni u uredskom poslovanju, te problematiku istih, prikazati kako je to funkcioniralo s godinama, te po uzoru na koje europske zemlje smo uveli sustav rješavanja problema u uredskom poslovanju i to putem modernizacije, koja je danas gotovo neophodna i rad jednog ureda nezamisliv je bez iste. Prikazat će se kako fizičke osobe djeluju kroz i unutar sustava, koja je njihova značajna uloga i s kojim problemima se oni susreću, kao službenici u javnoj upravi. Nezaobilazan je i pojam korupcije i nepotizma, koji su ušli u poslove javne uprave te svakodnevno pune novinske članke o „curenju“ podataka koji su tajni, korištenja spisa od strane državnih službenika u vlastitu korist, što danas predstavlja jedan od bitnijih problema u javnoj upravi. Na koncu, prikazat će se i objasniti način na koji je Republika Hrvatska donekle uspjela u rješavanju svojih problema, jer za cilj svake uspješne javne uprave i uredskog poslovanja imamo njezinu učinkovitost, te učinkovitost njezinih zaposlenika.One of the key jobs in the public administration system is office business. During its development, the Republic of Croatia encountered numerous problems within the system, which went down in history while Croatia was part of the Socialist Federal Republic of Yugoslavia. Through this paper, I will chronologically approach and capture notions that are important in office business, and the problems of them, show how it has worked with age, and modeled on what European countries have introduced a system for solving problems in office business, through modernization, which is almost necessary today and the work of an office is unthinkable without the same. It will show how individuals act through and within the system, what their significant role is and what problems they face, as public servants. The notion of corruption, which has entered into the affairs of public administration and daily fills news articles about “leakage” of secret information, the use of files by civil servants for their own benefit, is an unavoidable one, which is one of the most important problems in public administration today. Finally, the way in which the Republic of Croatia has succeeded in solving its problems will be presented and explained, because for the purpose of every successful public administration and office business we have its efficiency and that of its employees