Meta-analysis of digitalisation strategies in eight European countries

EXECUTIVE SUMMARY A large body of literature claims that ICT and digitalisation have triggered broad organisational and cultural changes in public organisations. These changes have led many to conclude that a new era has begun that is characterised by collaboration within intra-and intersectoral networks and this has become a key paradigm for public sector governance and innovation. Yet, empirical evidence of a shift towards “Networked Governance” remains limited, and few have explored further the linkages between digitalisation and collaboration in the public sector. Work Package 6 of the TROPICO project addresses this void by providing a meta-analysis of the design, coordination, and implementation of national digitalisation strategies in eight European countries with different administrative traditions (Estonia, France, Germany, Italy, Netherlands, Norway, Spain, and UK). By coding the countries’ first significant and most recent strategies, we examine whether there is evidence supporting the argument of a paradigmatic shift with respect to public sector governance and collaboration. The final analysis is based on 8496 codes and on an additional questionnaire filled out by the relevant TROPICO partners’ country teams. Based on our results we cannot conclude that a Networked Governance is emerging in the era of digital government, but rather find confirmation that all reform paradigms are present in governments’ digitalisation efforts. In fact, the way in which digital transformation of the public sector is put forward in the strategies may strengthen hierarchical patterns of command and control. Findings further indicate that over time collaboration has changed regarding scope and motives, while its intensity has remained relatively weak. Moreover, administrative traditions do not serve as explanatory approach for country variations in the context of digitalisation strategies. Rather, divergences are explained by the different geneses and purposes of the documents. However, we observe similarities in the perceived success factors: a common vision, cultural change, accessibility, leadership and trust are main recurring themes. Furthermore, we find no conclusive evidence that governance paradigms and collaborative arrangements in the digitalisation strategies influencethe performance of digital government. Lastly, in the conclusion of the report, we address some recommendations to practitioners for designing and implementing digitalisation strategie