In many countries and many cultures, the issue of service quality is firmly on the agenda for higher education institutions. Universities and faculties strive to provide high quality services because they need to compete for their students. Measuring the quality of their services is therefore an important task
Globalization makes the competition between companies become increasingly tight. It makes them try ...
An important determinant of national competitiveness is the quality of its higher education.This qua...
The dimension of service quality is still debated among the academic researchers. The purpose of thi...
According to some scholars, the strategic success of a service organization depends on its ability t...
The contemporary academic environment, marked by the marketization of education, have been observing...
Quality is a core function of a service organization. There is an ongoing debate in higher education...
Service quality is a concept that has aroused considerable interest and debate in the research liter...
Abstract Purpose – This paper aims to evaluate the service quality of a higher educational insti...
One of important determinants of national competitiveness is the quality of its higher education.Thi...
The dimensions of perceived service quality are an important issue since it permits researchers to e...
This study intends to investigate the relationships between service quality and students satisfactio...
STML services have been one of the major topics discuss among students in UUM.Due to its importance,...
With the globalisation of the higher education industry, service quality in the higher education ser...
This dissertation examines Educational Service Quality and Student Satisfaction at Public Higher Edu...
In light of plenty of challenges and obstacles facing higher learning institutions, that include inc...
Globalization makes the competition between companies become increasingly tight. It makes them try ...
An important determinant of national competitiveness is the quality of its higher education.This qua...
The dimension of service quality is still debated among the academic researchers. The purpose of thi...
According to some scholars, the strategic success of a service organization depends on its ability t...
The contemporary academic environment, marked by the marketization of education, have been observing...
Quality is a core function of a service organization. There is an ongoing debate in higher education...
Service quality is a concept that has aroused considerable interest and debate in the research liter...
Abstract Purpose – This paper aims to evaluate the service quality of a higher educational insti...
One of important determinants of national competitiveness is the quality of its higher education.Thi...
The dimensions of perceived service quality are an important issue since it permits researchers to e...
This study intends to investigate the relationships between service quality and students satisfactio...
STML services have been one of the major topics discuss among students in UUM.Due to its importance,...
With the globalisation of the higher education industry, service quality in the higher education ser...
This dissertation examines Educational Service Quality and Student Satisfaction at Public Higher Edu...
In light of plenty of challenges and obstacles facing higher learning institutions, that include inc...
Globalization makes the competition between companies become increasingly tight. It makes them try ...
An important determinant of national competitiveness is the quality of its higher education.This qua...
The dimension of service quality is still debated among the academic researchers. The purpose of thi...