Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of service in relation to products. It not only explores the complexity of this relationship, but also introduces strategies used in the design and management of service across various sectors, highlighting where tools, techniques and processes applicable to one sector may prove useful in another. The implementation methods introduced in the book also illustrate how and why companies can transform themselves into service organizations. While the book is primarily intended as a text for advanced-leve...
Service design is an emerging design practice with an interdisciplinary heritage. Most previous rese...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
Service Design and Delivery provides a comprehensive overview of the increasingly important role pla...
In the world of industry and management producing ‘intangible products’ proses unique challenges. Th...
Product Information About The Product Industrial Engineering What you need to know to engineer the g...
As most manufacturing companies Alfa Laval needs to find new ways to differentiate by shifting the c...
An increasing number of companies are embracing the transition from a product focus to a service foc...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
The book describes state-of-the-art product service systems, and provides a framework to categorize ...
This open access book discusses service design capabilities in innovation processes, and provides a ...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
The book describes state-of-the-art product service systems, and provides a framework to categorize ...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
All the world\u27s most advanced economies are dominated by service. The service sector also employs...
Service design is an emerging design practice with an interdisciplinary heritage. Most previous rese...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
Service Design and Delivery provides a comprehensive overview of the increasingly important role pla...
In the world of industry and management producing ‘intangible products’ proses unique challenges. Th...
Product Information About The Product Industrial Engineering What you need to know to engineer the g...
As most manufacturing companies Alfa Laval needs to find new ways to differentiate by shifting the c...
An increasing number of companies are embracing the transition from a product focus to a service foc...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
The book describes state-of-the-art product service systems, and provides a framework to categorize ...
This open access book discusses service design capabilities in innovation processes, and provides a ...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
The book describes state-of-the-art product service systems, and provides a framework to categorize ...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
All the world\u27s most advanced economies are dominated by service. The service sector also employs...
Service design is an emerging design practice with an interdisciplinary heritage. Most previous rese...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...
In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do...