Performance improvement/HPT model: Guiding the process

This commentary is part of an ongoing dialogue that began in the October 2011 special issue of Performance Improvement —Exploring a Universal Performance Model for HPT: Notes From the Field. The authors feel that the performance improvement/HPT model in its past, present, and potential future iterations is not the only model for our field; however, it makes a systematic and flexible contribution to the field.Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/90576/1/20251_ftp.pd