We report on a 151-ks net exposure Suzaku observation of the narrow-line Seyfert 1 galaxy Mrk 335. The 0.5–40 keV spectrum contains a broad Fe line, a strong soft excess below about 2 keV and a Compton hump around 20–30 keV. We find that a model consisting of a power law and two reflectors provides the best fit to the time-averaged spectrum. In this model, an ionized, heavily blurred, inner reflector produces most of the soft excess, while an almost neutral outer reflector (outside ∼ 40 r g ) produces most of the Fe line emission. The spectral variability of the observation is characterized by spectral hardening at very low count rates. In terms of our power-law + two-reflector model it seems like this hardening is mainly caused by pivoting...