Time for change for the ombudsmen in Wales

Discusses the proposals to integrate the Welsh public sector ombudsman system put forward in the consultation paper, Ombudsmen's Service in Wales: Time for Change? Outlines the background to the plans and describes the present practice operating in Wales, whereby four ombudsman systems operate to deal with different public services complaints. Examines how the integrated system will function and explains how the post of Public Services Ombudsman for Wales has been created as an interim measure until primary legislation to integrate the system has been adopted. Looks at how the ombudsman will appoint new staff and the method by which the office will be funded. Considers jurisdiction and remit, which are not part of the consultation process, and speculates on the advice and accountability mechanisms which may be put in place