Evidence-based practice using formative assessment in library research support

Objective: The purpose of this study was to develop and review the effectiveness of a new evidence-based approach for teaching library research support. Methods: Formative assessment, through two variations of the One Minute Paper model, is used to poll the experiences of university researchers in library research support sessions. Prior to a session, Polling One Minute Papers (POMPs) assess what researchers know about topics that will be covered in the session. After a session, Reflective One Minute Papers (ROMPs) review whether university researchers achieved the intended learning outcomes of the session. POMPs were used for 16 sessions and ROMPs were used for a subset of 11 of these sessions. Examples of responses from the POMPs and ROMPs were presented to describe and analyse the effectiveness of this approach for library support of research. Results: OMP and ROMP responses were remarkably informative given their simplicity and the little effort required on the part of the instructing librarian or researchers. The completion rate of POMPs was 72.7%. They gave researchers the opportunity to self-assess their current level of knowledge or skills about the topic to be covered in the upcoming session. The librarian could then tailor the session content to this level of knowledge. POMP responses were shared as part of the session content, enabling researchers to benchmark themselves against their peers. Completion rate of ROMPs was 20.9%, with the level of reflection in the individual researchers' responses varying from shallow to insightful. Deeper responses stated how the researchers would use what they learned or pose new questions which emerged from their learning. Conclusion: Polling One Minute Papers (POMPs) and Reflective One Minute Papers (ROMPs) are an effective and efficient approach for guiding the learning of researchers and closing the feedback loop for librarians. These tools extend the opportunity for librarians to engage with researchers and, through tailoring of session content, assist to maximise the benefit of library research support sessions for both librarians and researchers. Sharing of POMP and ROMP responses can assist librarians to coordinate the teaching of the researchers that they support. At an institutional level, evidence in POMPs and ROMPs can be used to demonstrate the value that the library has contributed to improving awareness and performance of its researchers