An Integrated Healthcare System and Services for Empowering Patients

The main goal of this proposed research is to radically transform health services with incrementally evolving organisational change. This is made possible by exploiting advanced cloud-based ICT systems to empower patients to self-manage their own health and wellbeing. The project innovation is not the base technology (which is highly innovative by itself) but the rapid continuous improvement of technology enabled service delivery (i.e. following the PDSA iterative cycles) based on continuous user and technical requirements analyses. A range of ICT-enabled services are provided to all citizens with health records (including long term and short term patients) at greatly reduced costs. They are: a customisable e-health passport which contains all essential health and wellbeing information about the patient; intelligent data analytics and decision support system; clinical team view (with health intelligence facility); hybrid diagnostic expert system for teleconsultation; and online Community of Support