Agile methodologies in complex environment

Only a small number of projects of information system development succeed. Agile methodologies have contributed to a higher level of success of specific projects developed by small teams. Nevertheless, most IT companies still refuse this approach with large-scale projects. This paper comments on the conditions that must be fulfilled for agile adoption, analyzes the limitation of such processes, and describes the approaches for the solutions of such problems with the focus on projects in a complex environment. By means of a case study, the next part of the paper shows the advantages of adopting an agile approach in a real project in a complex environment, which is in conflict with the so far presented limitations of this methodology. The project was evaluated as a success, primary, due to the implementation of the agile methodology during the development phase. This implementation helped meet all the project deadlines, accelerate bug-fixing, and especially deliver functionalities which brought an additional value to the customer. Based on the findings of the case study, the procedures and practices extending the chosen agile methodology are defined. Such procedures and practices can be used in other projects in complex environments in the future. Thus, the paper shows more options for the use of these methodologies, which may help its wider use in the future and hence increasing the success of projects focused on the development of information systems. Such situation would lead to an effective interconnectedness of ICT and business strategies, especially due to the flexible delivery of currently needed ICT services