Process optimalization using automatic identification methods in DTZ Liberec s.r.o.

This diploma thesis covers the procedure of process optimalization within the project of design and implementation of automatic identification system in DTZ Liberec s.r.o. The theoretical part defines the general scope of business processes, their management and improvement. Furthermore, it gives an account of the fundaments of project management and presents the basic technologies of automatic identification, as well as possibilities for its use. The practical part describes the project and presents its outcomes. After introduction into company's situation, basic issues connected with project team assembly are outlined. The core of the practical part covers the identification of processes in areas, where automatic identification is being implemented, definition of specifics of their use and design of process changes with the goal of increasing their efficiency. In conclusion, the values of process measurement indicators, gained within the test run of the implemente system, are presented. The goal of the thesis is to propose process optimalization in chosen company using automatic identification technology