Add to ORKGIn an environment where social tools and communication technologies are constantly evolving and developing and where library users are long familiar with instant messaging, Cardiff University’s Library Service aimed to align its means of communicating with users more strongly with the preferred communication methods of students in their social spaces
When staff at Murdoch University Library (a small multi-campus academic library in Perth, Western Au...
Slides from a presentation on library chat reference services at UNC Greensboro given at the 2008 Me...
The social media team at the University of Liverpool Library runs a popular verified Twitter account...
In an environment where social tools and communication technologies are constantly evolving and deve...
What is live chat and why should I opt in? Libraries in Iowa are slowly re-opening their doors to th...
Academic libraries have been discovering communication as an important organizational process. Commu...
Academic libraries have been discovering communication as an important organizational process. Commu...
The purpose of this study was to synthesize the research literature that has investigated library-ba...
The University of Kansas implemented an "Ask a Librarian" email reference service in February 2002. ...
Need2Know is the name of a test work made by the public libraries of Aalborg, Denmark. Using MSN Me...
Effective communication is an essential part of good organisational culture. Tools like instant mess...
Need2Know is the name of a test work made by the public libraries of Aalborg, Denmark. Using MSN Me...
Reference at our academic library, following an interval of protracted decline, recently went throug...
“The user is not remote; it is the library that is remote from the user.” (Lipow, 1999). Users of un...
Despite a general decline in recent years in academic libraries’ reference desk statistics, research...
When staff at Murdoch University Library (a small multi-campus academic library in Perth, Western Au...
Slides from a presentation on library chat reference services at UNC Greensboro given at the 2008 Me...
The social media team at the University of Liverpool Library runs a popular verified Twitter account...
In an environment where social tools and communication technologies are constantly evolving and deve...
What is live chat and why should I opt in? Libraries in Iowa are slowly re-opening their doors to th...
Academic libraries have been discovering communication as an important organizational process. Commu...
Academic libraries have been discovering communication as an important organizational process. Commu...
The purpose of this study was to synthesize the research literature that has investigated library-ba...
The University of Kansas implemented an "Ask a Librarian" email reference service in February 2002. ...
Need2Know is the name of a test work made by the public libraries of Aalborg, Denmark. Using MSN Me...
Effective communication is an essential part of good organisational culture. Tools like instant mess...
Need2Know is the name of a test work made by the public libraries of Aalborg, Denmark. Using MSN Me...
Reference at our academic library, following an interval of protracted decline, recently went throug...
“The user is not remote; it is the library that is remote from the user.” (Lipow, 1999). Users of un...
Despite a general decline in recent years in academic libraries’ reference desk statistics, research...
When staff at Murdoch University Library (a small multi-campus academic library in Perth, Western Au...
Slides from a presentation on library chat reference services at UNC Greensboro given at the 2008 Me...
The social media team at the University of Liverpool Library runs a popular verified Twitter account...