Process approach applied in quality management system

The goal of diploma work is to analyze process maps in a company as well as to review level of managing particular processes in relation to their efectivity, performance and effectivness at meeting organization targets. The theoretical part clarifies basis, relevance and principles of quality management. The practical part is focused on mapping quality management system in selected company, especially in the field of process management. First part is oriented to quality system implementation with link to management responsibility, communication and process management support. Second part analysis current system in the company with focus to review of level of particular process management. Third part describes gradual improvement of quality system including evaluation of benefit for the company. Last chapter summarizes outcomin suggestions and recommendations to the company