Monitoring of Social Networks as Part of Marketing Research of Firm

The main purpose of this master thesis is to help companies in their work with social networks. The first chapter is a short introduction into social networks and types of their users. The second chapter helps companies to realize how the social networks are connected to marketing activities and what kind of monitoring possibilities they can take advantage of. Then the thesis is focused on what kind of businesses is monitoring applicable for as well as how to correctly determinate goals and monitoring on social networks. These findings are demonstrated on particular company named Foreigners.cz Pilsen